NoteSwift believes in ensuring our customers are implemented, trained and supported in the fastest, most efficient and cost-effective manner. We provide you, our valued customers various options to ensure success with Samantha.

Implementation

As your first step, implementation of Samantha in your environment can be handled through our services team, usually in less than an hour or you may opt to self-install through our self paced implementation guide – see below for details.

Please contact us directly at support@noteswift.com for further assistance.

Training

We understand your time is valuable and want to provide the most efficient way to get your clinicians up and running and experiencing the benefits of Samantha. It is very important that you ensure the users of Samantha take the time to adequately get trained to achieve the most benefits.

We are excited to offer e-learning for Samantha. Whether you are first learning about Samantha, reinforcing what may already know or are looking for a refresher, these short, 2 minute videos will help you get the most out of Samantha. They are organized by section of the note so you can just go to the videos you want, whenever you want! To learn more about each video, just hover over the video below and a description will pop up.

We are always looking for feedback on how these e-learning video’s help you or what else you would like to see. Please email us at samantha@noteswift.com and let us know your thoughts!

In addition, if you purchased services, then training comes bundled, as personalized, one on one training via an online meeting. Our trainers will customize the training to your needs and workflow.

Schedule your own personalized training by visiting our online scheduler.

Support

Finally, we pride ourselves on our support and have excellent customer support ratings. We are available Monday-Friday from 8a-8p EST by email at:

support@noteswift.com.

Requests outside of this schedule will be responded to the next business day.